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BEGIN:VEVENT
DTSTART:20210429T140000Z
DTEND:20210429T200000Z
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SUMMARY:Office Basics - Zimmerman
DESCRIPTION:Office Basics\n\nThis class provides an overview of key concepts and skills for office personnel when handling safety related calls or sales calls for residential properties. The goal is for CSRs to be knowledgeable and confident in the way they handle customer calls\, whether it is safety related\, or working to provide a solution to their residential propane use needs. Having the skill set for both types of customer interactions will help to mitigate risk and show that you care and are there to help.\n\n \n\n  Identifying the basic components of propane tanks and cylinders\n\n  Identifying industry standards\, safety codes and regulations\n\n  Procedures that promote customer safety for leak and order complaints\n\n  Procedures for handling out of gas calls\n\n\n\nFace masks are required\n\nBring a smartphone\, tablet or laptop if you have one available for online testing
X-ALT-DESC;FMTTYPE=text/html:<p><span style="text-decoration:underline\;text-underline:single\;font-weight:bold\;language:en-US\;"><span style="font-family:calibri\;"><span style="font-size:12.0pt\;">Office Basics</span></span></span><br />\n<span style="language:en-US\;"><span style="font-family:calibri\;"><span style="font-size:12.0pt\;">This class provides an overview of key concepts and skills for office personnel when handling safety related calls or sales calls for residential properties. The goal is for CSRs to be knowledgeable and confident in the way they handle customer calls\, whether it is safety related\, or working to provide a solution to their residential propane use needs. Having the skill set for both types of customer interactions will help to mitigate risk and show that you care and are there to help.</span></span></span><br />\n&nbsp\;<br />\n<span style="direction:ltr\;unicode-bidi:embed\;language:x-none\;"><span style="color:black\;"><span style="font-size:10.0pt\;"><span style="font-family:symbol\;">&middot\;</span></span></span></span>&nbsp\;<span style="language:en-US\;"><span style="font-family:calibri\;"><span style="font-size:12.0pt\;">Identifying the basic components of propane tanks and cylinders</span></span></span><br />\n<span style="direction:ltr\;unicode-bidi:embed\;language:x-none\;"><span style="color:black\;"><span style="font-size:10.0pt\;"><span style="font-family:symbol\;">&middot\;</span></span></span></span>&nbsp\;<span style="language:en-US\;"><span style="font-family:calibri\;"><span style="font-size:12.0pt\;">Identifying industry standards\, safety codes and regulations</span></span></span><br />\n<span style="direction:ltr\;unicode-bidi:embed\;language:x-none\;"><span style="color:black\;"><span style="font-size:10.0pt\;"><span style="font-family:symbol\;">&middot\;</span></span></span></span>&nbsp\;<span style="language:en-US\;"><span style="font-family:calibri\;"><span style="font-size:12.0pt\;">Procedures that promote customer safety for leak and order complaints</span></span></span><br />\n<span style="direction:ltr\;unicode-bidi:embed\;language:x-none\;"><span style="color:black\;"><span style="font-size:10.0pt\;"><span style="font-family:symbol\;">&middot\;</span></span></span></span>&nbsp\;<span style="language:en-US\;"><span style="font-family:calibri\;"><span style="font-size:12.0pt\;">Procedures for handling out of gas calls</span></span></span><br />\n<br />\n<span style="color: rgb(51\, 51\, 51)\; font-family: sans-serif\, Arial\, Verdana\, &quot\;Trebuchet MS&quot\;\; background-color: rgb(255\, 255\, 255)\; font-size: 14px\;"><span style="color: rgb(255\, 0\, 0)\;">Face masks are required</span></span><br style="color: rgb(51\, 51\, 51)\; font-family: sans-serif\, Arial\, Verdana\, &quot\;Trebuchet MS&quot\;\; font-size: 14px\; background-color: rgb(255\, 255\, 255)\;" />\n<span style="font-family: sans-serif\, Arial\, Verdana\, &quot\;Trebuchet MS&quot\;\; font-size: 13px\; background-color: rgb(255\, 255\, 255)\; color: rgb(255\, 0\, 0)\;"><span style="font-size: 14px\;">Bring a smartphone\, tablet or laptop if you have one available for online testing</span></span></p>\n
LOCATION:Minnesota Propane Association 12475 273rd Ave NW Zimmerman\, MN 55398 763-633-4271
UID:e.9523.418
SEQUENCE:3
DTSTAMP:20260918T210813Z
URL:https://discoverpropanemn.com/events/details/office-basics-zimmerman-418
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